Position Schedule: 3:30pm-7:30pm Monday-Thursday

Maintains regular communication with supervisor and other team members regarding clients and requests guidance when needed.
Uses equipment appropriately and follows manufacturers recommendations based on specific criteria.
Perform support services for clinical staff as assigned.
Provide secretarial support to the units as assigned.
Scan documents into the EHR with accuracy and attention to detail.
Participate in client chart compliance activities as assigned.
Assist in financial eligibility activities for clients as assigned.
Provide backup support to the unit clerks, units, medical records, or any other programs or staff as assigned.
Complete client appropriate bundles and forms in the EHR as assigned.
Capture client photographs and attach to client record in the EHR as assigned.
Maintains an effective a collaborative relationship with agency personnel and external customers.
Greet clients and visitors, collect and post payments.
Answer and direct calls appropriately.
Open and close office per site protocols.
Maintains filing systems that are staff friendly and updated with current forms and resources.
Maintains daily cash/receipt drawer and generate daily cash flow sheet.
Assists with distributing incoming/outgoing mail, including delivering mail to TIMES/Respite as needed, and client group checks.

Education

• General Education Diploma or better
• High School or better

Behaviors

• Team Player: Works well as a member of a group
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Thought Provoking: Capable of making others think deeply on a subject
• Leader: Inspires teammates to follow them
• Loyal: Shows firm and constant support to a cause
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Financial: Inspired to perform well by monetary reimbursement
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization